Contact Us

Hello! All of our jewelry is made to order in our Eau Claire, WI studio.
Typical turnaround time is 3-5 business days.

If you have not received an order confirmation email please check your spam folder. Order and shipping confirmation emails are sent with every order. 

We have answered our most common questions on our FAQ page.
If you're inquiring about a return or exchange, please visit our Returns + Exchanges page.

For order questions, please email hello@helloadorn.com
 

studio | 315 graham ave, eau claire, WI 54701

email | hello@helloadorn.com

Available shipping services

We offer Fedex shipping services on domestic orders

- FedEx Ground Flat Rate: $8

- FedEx 2Day Flat Ratete: $10 (FREE on orders 100+)

- FedEx Standard Overnight: Calculated based upon location

- FedEx Priority Overnight: Calculated based upon location

International shipping

Please allow up to 5 weeks for your order to arrive. If your order has not arrived by then, contact customer care for help. Our fulfillment timelines are usually within 1-3 business days of receiving your order, but there is nothing we can do about extended carrier delays on international orders. Please note, we cannot offer exchanges on international orders but we do accept returns. 

please note

Our team is here during standard business hours, Monday through Friday (CST) - weekends are for rest and snacks!

To keep your jewelry safe and sound, orders going to P.O. Boxes will ship with our standard ground service.

Estimated delivery dates are just that - estimates! They might shift a little during sales, holidays, or other busy times.

International friends: customs processing isn't included in our timeline and may add a bit of extra wait time. 💌